Fix-I.T. — Managed IT, Cybersecurity & AI for Toronto Businesses
Most MSPs keep the lights on. We help Toronto businesses modernize their IT, lock down security, automate the work slowing them down, and actually get value from AI — without enterprise complexity or vendor BS.
Everything your IT needs.
Nothing it doesn't.
One flat monthly fee, defined SLAs, and a team that knows your business by name.
Managed IT
Proactive management of endpoints, servers, network, and cloud. One team, one fee, no surprises.
Learn moreCybersecurity
Email security, endpoint protection, threat detection, and staff training. We stop threats before your team knows they exist.
Learn moreMicrosoft 365 & Cloud
Deployment, migration, licensing, and daily management of M365 — Teams, SharePoint, Exchange, Intune, and Azure.
Learn moreBackup & Continuity
Automated backups, tested recovery, and a plan for every failure scenario.
Learn moreAI & Automation
Copilot readiness, workflow automation, AI policy, and staff training. Practical AI that your team actually uses.
Learn more24/7 Monitoring
Your network, servers, and devices watched around the clock. When something goes wrong, we already know.
Learn morevCIO & Roadmaps
Strategic technology planning, quarterly business reviews, and budget forecasting.
Learn moreHelpdesk Support
Real people who know your environment. Fast support that actually solves the problem.
Learn moreVoice over IP
3CX and Microsoft Teams Voice for offices, remote teams, and multi-site operations. Better call quality, lower cost, fully managed.
Learn moreWe build it from
the ground up.
Most MSPs only manage remotely. We design and build the physical infrastructure your business runs on — from the server room to the front door.
Infrastructure Builds
Network design, hardware procurement, and full IT infrastructure deployment for new offices, expansions, and restack projects.
Learn moreStructured Cabling
Cat6, Cat6A, and fibre runs with proper management, labelling, and documentation. Built clean and built to last.
Learn moreServer Room Builds
Rack installation, patch panels, UPS, cooling, and power distribution. Server rooms that perform, scale, and don't embarrass you.
Learn morePhysical Security
Surveillance cameras, NVR systems, and security hardware installed, configured, and monitored by our team.
Learn moreDoor Access Control
Card readers, key fob systems, and electronic access control. Know who's in your office and when.
Learn moreOffice Moves & Setup
IT coordination for office relocations and new space buildouts. We prep the new site, migrate everything cleanly, and make sure day one works.
Learn moreBuilt for Toronto businesses
that run on their IT.
We specialize in office-based SMBs where downtime costs real money.
Accounting & Bookkeeping
Tax-season uptime, client data security, compliance, and M365 for firms that can't afford outages in April.
Construction & Restoration
Field-to-office connectivity, project software integration, and mobile device management for crews on the move.
Professional Services
Legal, consulting, marketing, and real estate firms that need secure systems and IT that doesn't slow them down.
Medical & Healthcare
Private practices and oral surgery clinics that need PHIPA-aligned security, imaging software support, and zero tolerance for downtime during patient care.
Property Management
Multi-site connectivity, secure document management, tenant portal support, and IT infrastructure that scales with your portfolio.
Architecture & Design
High-performance workstations, CAD and BIM software support, large file workflows, and secure client collaboration — built for creative firms that can't afford lag.
We're not here
to sell fluff.
23 years in Toronto means we've seen what breaks, what gets ignored, and what actually makes a difference.
- →We document everything — your environment, your decisions, your history
- →We standardize your setup so issues stop recurring
- →We secure the basics properly before selling you extras
- →We explain things in plain English, not ticket jargon
- →We help you plan ahead, not just react to fires
- →We give you numbers — SLAs, resolution times, threat counts
- →You'll talk to the same people every time — not a call centre
Six steps to IT that runs
like it should.
Assess
Audit your full environment — security gaps, licensing waste, monitoring blind spots, documentation status.
Stabilize
Fix what's broken. Patch management, endpoint standardization, backup validation, alert noise reduction.
Secure
MFA, email security, endpoint protection, and security awareness training — done properly, not as checkboxes.
Standardize
Document everything. Consistent naming, configurations, and runbooks so your environment doesn't depend on memory.
Automate
Workflow automation, Copilot deployment, and AI governance — applied where it saves your team real time.
Review
Quarterly business reviews with real metrics — threats blocked, SLA performance, time saved, what's next.
Results, not promises.
"Fix-I.T. genuinely feels like our internal IT team. They know our systems, our people — and when something goes wrong, they're on it before we call."
"We've been with Fix-I.T. for over 10 years. The consistency is unlike anything we've seen from other providers. They actually pick up the phone."
"The Copilot rollout through Fix-AI. was seamless. Our team went from skeptical to using it every day in about six weeks. Real, measurable ROI."
One parent brand.
Three specialist arms.
- Managed IT Services
- 24/7 Helpdesk & Support
- Network & Endpoint Monitoring
- Microsoft 365 Management
- AI Tools Audit & Risk Assessment
- Microsoft Copilot Deployment
- Role-Specific Staff Training
- Ongoing Adoption Optimization
- Workflow Discovery & Scoping
- n8n, Make & Power Automate Builds
- Error Monitoring & Maintenance
- Quarterly Automation Roadmap