Legal & service agreements
The agreements and attachments that govern our services. These are the current, authoritative versions — hosted and maintained on our terms platform. If a signed agreement differs from a version here, the signed agreement governs.
The agreement everything sits under.
Terms for each service we provide.
Each attachment applies only to the services you've contracted. They sit under the Master Services Agreement above.
Managed Services
Managed IT service terms.
Co-Managed Services
Terms for co-managed IT engagements.
Compliance Services
Terms for compliance services.
AI Services
Terms for AI enablement services.
Penetration Testing
Terms for penetration testing.
Managed Video Surveillance
Terms for managed video surveillance.
Managed Access Control
Terms for managed access control.
Monitored Alarm Services
Terms for monitored alarm services.
Managed Print Services
Terms for managed print services.
How we handle data and vendors.
Canadian Data Processing Agreement
How we process and protect your data.
Schedule of Third-Party Services
The third-party services we may rely on.
Questions about any of these agreements? Contact us at helpdesk@fixit.to or (647) 952-2502. Documents open on our terms platform and reflect the current published version.